Privacy Policy - Veltrix AI

At Veltrix AI United Kingdom, we take your privacy seriously and are committed to handling your personal information responsibly. Our practices follow relevant UK data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This policy explains what information we collect, how we use it and the measures we take to protect it.

1. Information We Collect

When you access or use Veltrix AI services, we may collect the following categories of information:

Personal details Your name, email address, phone number and residential address.

Financial details Information related to transactions, payment methods and withdrawal preferences.

Trading-related data Order history, portfolio activity, market preferences and behavioural patterns related to your investment activity.

Technical data IP address, browser type, device information, cookies and interaction logs collected to maintain platform stability.

2. How We Use Your Data

We use your information to:

  • Create and maintain your Veltrix AI account

  • Provide access to trading services across crypto, Forex, CFDs and stock markets

  • Verify your identity in line with UK-based KYC and AML regulations

  • Strengthen platform security and prevent fraudulent behaviour

  • Enhance user experience through analytics and AI-driven improvements

  • Inform you about service updates, compliance-related notices or relevant offers

3. Data Sharing

We never sell your personal information. However, we may share data with:

  • Licensed brokers and financial partners that operate within the Veltrix AI ecosystem

  • Regulators and authorities when legally required

  • Trusted service providers, such as IT maintenance teams, payment processors or security vendors—each bound by strict confidentiality terms

4. Security Measures

We protect your information using:

  • Encrypted data transfers and secure server environments

  • Strict authentication protocols, including optional two-factor authentication

  • Firewalls and continuous system monitoring to detect suspicious activity

Our goal is to ensure that your account and financial information remain secure at all times.

5. Your Rights as a UK User

As a Veltrix AI user based in the United Kingdom, you may:

  • Request access to your stored personal data

  • Ask for correction or deletion of inaccurate or outdated information

  • Withdraw consent for marketing communications at any time

  • Request information about how your data is processed

6. Cookies Policy

We use cookies to enhance navigation, analyse traffic and personalise certain elements of the platform.
You may disable cookies in browser settings, but doing so may affect platform functionality.